Terms of Service

Please read these Terms of Service ("Terms") carefully before using the services provided by Flashlight Media USA, LLC ("us", "we", or "our"). Your access to and use of our services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all clients, visitors, and others who access or use our services.

1. Services

Flashlight Media USA, LLC provides a range of digital marketing services, including but not limited to Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, Social Media Marketing, Content Marketing, and Web Design. The specific scope of services, deliverables, and timelines for each client will be outlined in a separate Statement of Work (SOW) or service agreement.

2. Client Obligations

To enable us to perform our services effectively, you agree to:

• Provide timely access to all necessary information, data, and credentials (e.g., website access, ad account access).
• Cooperate with us in a timely manner for approvals, feedback, and other necessary communications.
• Ensure that all materials provided to us (e.g., logos, content, images) do not infringe on any third-party intellectual property rights.

3. Payment Terms

Payment for services will be governed by the terms specified in your SOW or service agreement. Typically, this involves:

• A recurring monthly retainer for ongoing services (e.g., SEO, PPC management), due at the beginning of each service month.
• Project-based fees, often split into milestones (e.g., 50% upfront, 50% upon completion for a web design project).
• Late payments may incur interest charges or result in a temporary suspension of services until the outstanding balance is settled. All payments are non-refundable once a service period has begun.

4. Timelines and Deliverables

We will make every reasonable effort to meet the project timelines and deliverables outlined in the SOW. However, these timelines are estimates and may be affected by factors beyond our control, including delays in client feedback or unforeseen technical issues. Flashlight Media USA, LLC is not liable for any damages resulting from such delays.

5. Confidentiality

Both parties agree to keep confidential all proprietary information received from the other party during the engagement. This includes business strategies, client data, campaign performance, and any other non-public information. This obligation of confidentiality will survive the termination of our service agreement.

6. Intellectual Property

You, the client, will retain ownership of all pre-existing intellectual property and any content or materials you provide to us. We will retain ownership of our proprietary methodologies, tools, and processes used to deliver the services. Upon full payment, you will own the final deliverables created specifically for you (e.g., website design, ad copy, articles), unless otherwise specified in the SOW.

7. Limitation of Liability

In no event shall Flashlight Media USA, LLC be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, arising out of or in connection with our services. Our total liability for any claim arising from our services is limited to the total amount paid by you to us in the preceding three (3) months.

8. Termination

Either party may terminate the service agreement with a written notice, typically 30 days in advance, as specified in the SOW. Upon termination, you are obligated to pay for all services rendered up to the effective termination date. We will provide all final deliverables and transfer any necessary account ownership upon receipt of final payment.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Flashlight Media USA, LLC is registered, without regard to its conflict of law provisions.

10. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.